Shipping policy

Shipping Restrictions - Updated 3-1-2022

 


Restricted - States & Territories

Currently we are not able to ship, or sell, any of our Delta 8 products to the following states: New York, Vermont, Washington, Rhode Island, Alaska, Arizona, Colorado, Delaware, Idaho, Iowa, Montana, Nevada, and Utah.  For more information click here 


Restricted - Military Bases

Please note that at this time we cannot deliver to Military Bases. If you place an order to one of these locations you will receive a notification that your order has been refunded for the full amount of the purchase.  We are sorry for any inconvenience; we will keep you informed of any changes to this policy. 


When is Product shipped?


In June, July, August, and September, we ship Monday through Thursday (on thursdays we only ship orders that are received before 12pm) to limit time in transit so that your order doesn't sit over the weekend in a non-air conditioned warehouse.


WILL PERISHABLE CANDY LAST MORE THAN 3 DAYS IN TRANSIT?

 

Through years of careful, pseudo-scientific observation, we conclude that perishable edibles, such as chocolate or gummies, will not last longer than three days in transit. Trust us.

The good news is that all orders will be in transit for no longer than three business days regardless of your location.

HOW MANY ICE PACKS DOES IT TAKE?


We add a minimum, one ice pack to every order at no additional cost!  This ensures your package arrives safe and ready to use.  

  

HOW LONG DO ICE PACKS LAST IN YOUR PACKAGE?


Ice packs won’t last longer than three days.  In sweltering temperatures, ice packs may last only two days. Once you get them, the ice packs are reusable and make a perfect accompaniment for a lunch bag, picnic basket or cooler.

WHICH CANDIES ARE THE MOST PERISHABLE? 


Any candy that is made of chocolate, pectin or a gelatin byproduct may be damaged by temperature extremes.

The following candies tend to be the most perishable:

  1. Any product whose main ingredient is chocolate will be damaged if exposed to hot temperatures.
  2. 2. Any product that has a gelatin base, such as gummies, will be damaged if exposed to hot temperatures.
  3. 3. Any type of concentrate or vape cart containing concentrate, will liquify in hot temperatures. this sometimes will cause the product to from its receptacle.


ARE YOU SHIPPING YOUR BOX OF GOODIES TO (OR THROUGH) A HIGH-TEMPERATURE AREA?


Please arrange delivery to an air-conditioned location (i.e., your office) where your package will quickly be brought indoors.  Otherwise, you run the chance that the shipping company will leave packages outdoors, which is unkind to our products. Don’t be cruel. 

 Shipping Delays Due To Winter Weather Across the Country

Dangerous winter storm conditions across the country are continuing to impact travel. 

There are shipping hubs across the country that are closed or working at a limited capacity. 

We anticipate further shipping delays due to weather.

WEATHER AND OTHER SERVICE DISRUPTIONS

 

FedEx Express National Service Disruption

February 17, 2021

FedEx Express experienced substantial disruptions at the Memphis hub last night due to winter weather conditions. Potential delays are possible for package deliveries across the U.S. with a delivery commitment of February 17, 2021. FedEx is committed to provide service to the best of our ability. Please continue to check fedex.com for updates.


Continue to check the status of your shipments on fedex.com or go to fedex.com for updates to FedEx Service Alerts.  You can stay up to date by subscribing to service disruption email notifications at the FedEx Email Subscription Center.


Operational impacts to other FedEx operating companies may vary due to local weather conditions.


Our suspension of Money-Back-Guarantee is ongoing at this time due to the increase in U.S. e-commerce and other effects of the pandemic throughout the world.


Winter Storms

February 17, 2021

Winter storms are causing hazardous conditions across the U.S. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers. Although contingency plans are in place, some service delays and disruptions can be anticipated for inbound and outbound shipments across the U.S. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed. 


Click here to download additional details on cities, states and ZIP Codes affected. 

Up to date information on weather advisories can be found at the National Weather Service. 


FedEx cares about your safety and we encourage you to prepare for natural disasters. Click here to learn how to prepare your family. 


Shipping to affected areas?

To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries. 


Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced. 


Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Our suspension of Money-Back-Guarantee is ongoing at this time due to the increase in U.S. e-commerce and other effects of the pandemic throughout the world.